Human
resources are the greatest asset for any organization. As employees are always
seek great opportunities in terms of exposure as well as perks retaining right
talent in the organization could be the biggest challenge for any organization.
Maintaining a balance between the two could be a brain storming job for the
employers especially for the start ups as they already face challenges to get
right employee who could show the passion for work at that initial stage.
Here
comes the role of a good Human Resource Manager (HRM) who could hire the right
person for the right position. It is not mandatorily required for a human
resource manager to attain a high qualification to become a good manager. A
blend of optimism, right attitude towards the people around him and leadership
skills is sufficient to attract the employees and retain them for a longer
period of time. But this is not it. This position comes with great responsibilities
including recruiting, staffing, implementing company’s policies, training,
developing and retaining the employees.
Here
are some attributes which a Human resource manager can implement at his
workplace to be a better manager and leader.
1.
Communicate Well
Be
it in professional relations or personal ones, proper communication helps in
solving majority of the issues. Hence in an organization communication of the
terms and policies of the company in an effective manner at the initial stage
makes a great impact and hence employees get a clear view of the organizational
structure. This leads to less confusion and more understanding of work culture
at the end of an employee which boosts the employee’s confidence at the
workplace.
I
would like to share my personal experience. In my recent job nobody from the HR
department came to give me an orientation session when I joined. This led to
lots of confusions about the company’s policies and unawareness about the
culture of the company which was far different from which was followed in my
previous organization. No doubt moving from service industry to manufacturing
industry was a challenge for me and on the head of that I was not made aware of
the terms and policies of the company. It took me 6 months to actually feel
confident enough and work comfortably here. For every query I had to especially
go to the HR department to ask individually which gradually led to frustration
at work.
Hence
better communication is the first and foremost requirement to make an employee
feel comfortable in the organization which helps him/her to grow in the
organization to make the organization grow.
2.
Approachable and proximity
It
is very important to make employees feel comfortable about the proximity of the
HR Manager. Employees must feel
they can approach the HR manager with their problems. They want to know that HR
Manager truly listens to them and will help them find viable solutions to their
issues. If an employee has a problem at work, it will likely affect his job
performance. If the HR manager seems unapproachable and lacks compassion the
employee will be reluctant towards him/her and won’t trust him/her for the
problem. This is particularly important to employee retention and productivity;
workers often quit or become de-motivated when they feel that HR or management
doesn’t care about them.
3.
Listening
To
become a successful HR Manager it is very important that you listen to your
employee and give your ears to them. This can boost the confidence of the
employees as well as the will surely feel more secure in the environment
because they would know that the HR Manager is always there to listen to and
solve the problems in the organization.
4.
Leadership
Not
only as a HR Manager but in any profession great leadership skills are required
to achieve the set targets. A good leader inspires his employees. He sets favorable
examples for his employees to follow. For example, an employee who is
admonished for frequently being late by a manager who is usually tardy himself
can view the manager as hypocritical. HR managers are not exempt from company
policies; if the manager follows them, the employees will be inclined to do so.
An effective leader is also trustworthy. HR duties require confidentiality and
the ability to keep employees’ personal information private. Your HR manager
should have all the qualities of a good leader.
5.
Motivation
Every employee
has different goals and objectives to achieve. Successful HR Managers are
committed to motivate. Successful HR Managers know and understand what
motivates employees and strive to give it to them.
Success is not achieving a set target. Success is an ongoing process which we need to chase on daily basis by learning something new everyday.
